Returns & Exchanges
At Chimera Gaming, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns or exchanges on all unworn apparel. Items must be in their original condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
Affix Shipping Label
Download and print the prepaid shipping label provided via email, then attach it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing